IviBet Terms and Conditions

Welcome to Ivi Bet, where these Terms and Conditions govern your use of our website, mobile applications, and all services we provide. By registering an account and accessing IviBet, you agree to be bound by the terms set out below. We are operated by Lufilight Ltd. and licensed by the Kahnawake Gaming Commission under licence No. 01031. If you do not agree with any part of these terms, please refrain from using our platform.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. At Ivi Bet, we offer our services to players from numerous countries including Germany, Brazil, Canada, Poland, Hungary, and many others, but we do not accept players from restricted territories such as the United Kingdom, United States, Australia, Belgium, Netherlands, Malta, and several other listed jurisdictions. Please review the full list of restricted countries before attempting to register.

• You must provide accurate and complete registration information
• You may only hold one account with IviBet at any given time
• We reserve the right to suspend or close accounts that violate our eligibility rules
• Players from Canada cannot access NYX (NextGen) games due to licensing restrictions
• Players from Japan and Georgia are not eligible for deposit bonuses

Account Verification (KYC)

Our team requires identity verification before processing withdrawals. We ask for a photo ID, a screenshot of your payment system, and proof of address issued within the last 90 days. In some cases, we may request a selfie with your ID, proof of wealth, or proof of funds. Our Ivi Bet compliance team reviews documents within 48 hours, though a verification phone call or video call may occasionally be required to complete the process.

Deposits, Withdrawals, and Payment Methods

We accept deposits via Visa, Mastercard, Skrill, Neteller, ecoPayz, iDebit, WebMoney, AstroPay, Jeton, Instant Banking, bank transfer, Boleto, Flexepin and Kinguin vouchers, and cryptocurrencies through CoinsPaid, including Bitcoin and Tether. Our minimum deposit is EUR/USD 10, though EUR 20 is required to qualify for a deposit bonus, and EUR 30 for our Unlimited Bonus. Third-party payments are strictly not accepted at IviBet, and we reserve the right to decline transactions made from accounts not belonging to the registered player.

Card withdrawals are returned to the original deposit card up to the deposited amount, with any excess paid via an alternative method. Our withdrawal limits are EUR 4,000 per day, EUR 16,000 per week, and EUR 50,000 per month. Progressive jackpot winnings are always paid in full. Sports winnings are capped at EUR 100,000 per bet, EUR 250,000 per day, and EUR 500,000 per week. We note that intermediary banks may charge up to EUR 16 on wire transfers, and a manual bank transfer fee of EUR 12.5 applies upon account closure.

Processing Times

Pending times vary depending on the withdrawal method, whether it is your first cashout, and whether your deposit and withdrawal methods differ. Generally, our processing takes up to 3 days. We also require that your deposit be wagered at least 3 times on casino or live casino bets, or once on sports bets, before a withdrawal can be requested.

Bonuses and Promotions

At IviBet, we offer a welcome package that includes a 100% casino bonus up to EUR 100 on your first deposit, plus an instant bonus round and 120 free spins. Your second deposit unlocks a 50% bonus up to EUR 200 with 50 additional free spins, bringing the total welcome offer to EUR 300 plus 170 free spins. Our sportsbook welcome bonus matches your first deposit 100% up to EUR 150. These offers require a minimum deposit of EUR 20, carry a 40x wagering requirement, and limit maximum bets with an active bonus to EUR 5. Only one bonus may be active at a time.

• Friday Reload: 50% up to EUR 150 plus 50 free spins, minimum deposit EUR 20
• Unlimited Bonus: available on every deposit from EUR 30, including 15 free spins
• Daily Crypto Bonus: 5% up to EUR 100 on cryptocurrency deposits
• Secret Bonus: a mystery prize offered on Wednesdays, minimum deposit EUR 40
• Football Cashback: 5% weekly cashback on all football wagers

We cap maximum winnings from no-deposit or free spin bonuses at EUR 50, while winnings from cashback, comp point, tournament, deposit, VIP, and weekly bonuses are capped at EUR 10,000. We may withhold or cancel bonus winnings if we detect abuse, bonus hunting, or violation of our promotional rules. No bonuses are offered on cryptocurrency account activity.

Games, Fairness, and Software

We at IviBet work with leading providers including Pragmatic Play, Evolution, Playtech, NetEnt, Betsoft Gaming, and hundreds of others to deliver over 13,000 slots, jackpot games, table games, live dealer experiences, and a dedicated sportsbook. We do not guarantee uninterrupted access to any particular title and reserve the right to remove or modify games at our discretion. Our Ivi Bet platform is available via desktop browser, mobile browser, and dedicated Android and iOS apps.

Responsible Gaming and Account Restrictions

We encourage all our players to gamble responsibly. You may request deposit limits, time-outs, or self-exclusion directly through our support team. Our customer support operates 24/7 via live chat, with email support available at [email protected] and complaints handled at [email protected]. We respond to contact form submissions within 24 hours. Please note that while we permit VPN usage without restriction, you remain responsible for complying with the gambling laws applicable in your own jurisdiction.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee that our platform will be free of errors, interruptions, or technical faults. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of IviBet. Our liability, where it cannot be excluded, is limited to the amount of your most recent transaction with us.

Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be published on our website, and your continued use of IviBet following any changes constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of your rights and obligations.

Account Closure and Termination

We may suspend or terminate your account if we suspect fraud, multiple accounts, bonus abuse, or breach of these terms. You may also close your account at any time by contacting our support team. Upon closure, any applicable manual bank transfer fees, as outlined above, will be deducted from your remaining balance before final payout.

By continuing to use our services, you confirm that you have read, understood, and accepted these Terms and Conditions in full. For any questions regarding our policies, our support team remains available around the clock to assist you.